Effective Date: 10/14/2024
At Euphor-X (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website euphor-x.com (the “Website”) and interact with our services, including the purchase of dietary supplements for health-conscious individuals.
By accessing or using our Website, you agree to this privacy policy. If you do not agree with this policy, please do not use our Website.
1. Data Controller
Euphor-X is the data controller responsible for your personal data. You can contact us at:
- Business Name: Euphor-X
- Address: 1919 Golden Heights Rd Ste 100, Fort Worth, TX 76177
- Email: [email protected]
2. What Personal Data We Collect
We collect various types of personal data, including:
a. Personal Information Provided by You:
- Identity Data: First and last name, username, or similar identifiers.
- Contact Data: Billing address, shipping address, email address, and phone number.
- Financial Data: Payment card details, although these are processed by third-party payment gateways.
- Account Information: Usernames, passwords, and purchase history.
- Health Data (if applicable): Information related to dietary preferences or health conditions, which you provide when purchasing supplements.
b. Automated Data Collection:
When you visit our Website, we may automatically collect the following information:
- Technical Data: IP address, browser type and version, time zone setting, and operating system.
- Usage Data: Information about how you use our Website, including page interactions and browsing history.
- Cookies: Small files placed on your device to collect standard internet log and behavior information. Please refer to our Cookie Policy for more details.
3. How We Use Your Personal Data
We use your personal data for various purposes, including:
- Order Fulfillment: To process and deliver your orders, including managing payments and communicating about your orders.
- Account Management: To create and manage your account on our Website.
- Customer Support: To respond to your inquiries and provide assistance when needed.
- Marketing Communications: With your consent, we may send you promotional emails or offers about our products. You can unsubscribe at any time.
- Website Improvement: To analyze and improve our Website, products, and services.
- Legal Compliance: To comply with legal obligations, such as record-keeping and reporting.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Contractual Necessity: To fulfill our contractual obligations to you, such as processing your orders.
- Consent: Where you have provided explicit consent, such as subscribing to marketing emails.
- Legitimate Interests: To pursue our legitimate interests in improving our services, managing user accounts, or protecting the security of our Website.
- Legal Obligations: To comply with laws, regulations, or legal processes.
5. Sharing Your Personal Data
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may share data with trusted third-party vendors, such as payment processors, shipping companies, and IT service providers, to help us deliver our services.
- Legal Obligations: We may disclose your personal data to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of Euphor-X or others.
- Business Transfers: If we undergo a business transition, such as a merger or acquisition, your personal data may be transferred as part of the transaction.
We do not sell or rent your personal data to third parties for marketing purposes.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your home country. When transferring data internationally, we will ensure adequate protection measures are in place, such as standard contractual clauses approved by the European Commission.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.
8. Your Rights
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You may request access to your personal data and receive a copy of the information we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
- Right to Erasure: In certain circumstances, you can request the deletion of your personal data.
- Right to Restrict Processing: You may ask us to suspend the processing of your personal data in specific situations.
- Right to Data Portability: You can request that we transfer your personal data to a third party or provide it to you in a structured, commonly used format.
- Right to Object: You can object to the processing of your personal data when it is based on our legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If you have provided consent for specific data processing activities, you can withdraw this consent at any time.
To exercise these rights, please contact us at [email protected].
9. Security of Your Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
10. Cookies
Our Website uses cookies to enhance your user experience. You can control the use of cookies through your browser settings. For more details, please review our Cookie Policy.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal data.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting an updated policy on our Website with the new effective date.
13. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
- Email: [email protected]
- Address: 1919 Golden Heights Rd Ste 100, Fort Worth, TX 76177
This privacy policy has been drafted to comply with the requirements of the General Data Protection Regulation (GDPR) and other relevant privacy laws applicable in jurisdictions where Euphor-X operates.
